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We know you're looking for a deal that suits your needs, and we’d love to make it happen! Call or text us at (701) 969-0555 or shoot us an email at hello@splashblaze.com for a personalized discounted offer tailored just for you. Don’t miss out—let’s connect and make sure you get the best deal possible.
Experience the essence of traditional sauna bathing with our sophisticated wood-burning sauna heaters, meticulously handcrafted in Estonia, a country where sauna culture is deeply rooted. These exquisite sauna heaters are designed to deliver gentle, enduring warmth, making them ideal for those who appreciate a classic sauna experience. By pouring water over the heated stones, you can create the perfect amount of steam for a rejuvenating escape.
With options of 12kW for sauna rooms ranging from 210 to 423 cubic feet, and 18kW for spaces between 318 and 636 cubic feet, these sauna heaters cater to various room sizes. Our products feature a robust 5mm-thick stainless steel flame cutter, ensuring exceptional durability and reliable performance over time. The innovative circular rim design enhances both the aesthetic appeal and the efficiency of heat distribution within your sauna.
To achieve optimal performance and a luxurious steam experience, it is recommended to use a significant amount of stones—minimum 265 lbs for the 12kW model and 353 lbs for the 18kW model. Given the natural variability in stone shape and size, we suggest purchasing an extra box of stones to select the best quality for your needs, although additional freight charges will apply.
The package includes everything you need to set up: the outer frame, chimney pipe, heater body, cleaning hatch, glass-front heater door, ash box, and a comprehensive installation and operation manual. Plus, enjoy peace of mind with a 2-year warranty. For optimal results, please use split-faced or round stones.
For more detailed information, please View/ Download Installation Manual.
Free Shipping: Yes, we really do offer FREE shipping! We will send your order at no additional cost to anywhere in the lower 48 states in the US. If you have questions about shipping to Alaska or Hawaii, please contact us through our live chat to discuss options on a custom freight quote.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 1 - 3 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within 1 to 2 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@Splashblaze.com.
Damages:
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos to info@Splashblaze.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
Buyer may cancel and return the goods to Seller, subject to the terms and conditions of this policy. The buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, costs and expenses as described in this policy. Orders must be cancelled within 24 hours of purchase and all returns must be processed within 30 days of delivery.
Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Sellers discretion, has found the goods to be free of damage. All refunds will be provided within 5 business days once the product has been returned to the warehouse and inspected for damage.
All returned goods must be in their original packaging. Seller may refuse to refund all or any portion of any payment or cancel payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.
Shipping, Handling and Restocking Fees
All cancelled orders and/or returned goods shall be subject to the following: a) storage fees and costs associated with routing the goods; b) handling and restocking fee of 20% of the total purchase for each product; c) all shipping costs to and from the Seller; and d) a return merchandise authorization (RMA) number provided by Seller. Buyer’s failure to obtain the RMA number shall result in the Seller not accepting any returned shipment and Buyer paying all costs and fees. All such costs and fees as determined by Seller shall be paid by Buyer to Seller upon demand by Seller.
Passion for Best Quality Products and People: SplashBlaze™ is a family run business with passion for serving customers with top quality products and maintain them as lifelong partners. Every single customer matter to us. Our future as a company is built together with all our happy customers. We are building longevity and legacy not just a business.
Lowest Price Match Guarantee: If you find any Product Model that we carry Cheaper Online or Offline, we will match it and possibly beat it (must be sold by the authorized reseller/dealer/distributor of the manufacture or by the manufacture). We reserve the right to verify the authorization of the reseller.
Price Drop Protection: We want you to feel confident that you are getting the best deal without having to worry about missing a upcoming sale or deal! If you find that our website has a lower price for the same item you have ordered within 30 days of your purchase date, we will refund the difference no questions asked.
To request your partial refund simply e-mail us returns@Splashblaze.com with a link to the same product on our website along with your name from your past purchase within the 30 days period.
FREE Shipping: All Products we ship for Free anywhere in the continental USA (Except Hawaii and Alaska).
Sales Tax Savings: You do not pay any sales tax on purchases in the Majority of the States.
Satisfaction Guarantee: At SplashBlaze™ we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. Please contact us for return authorization and instructions within 30 days. We ask that you return the item in the original packaging, with all original content and in sellable condition.
Excellent Customer Service: From the moment you first contact us we will offer you the very best advice and service to find the item you need at a price that fits you.
Authorized On-Line Dealer/Distributor: It is important to purchase from trustworthy sources that manufacturers endorse and authorize. We are authorized dealer/distributor of all the brands that we represent. That means that we have a direct relationship with each manufacturer concerning warranty, regulated pricing and service issues. There are number of unauthorized retailers out there. They cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with an authorized dealer/distributor.
Brand Names: At SplashBlaze™ we only work with the best brands in the industry and all our products are of the highest quality. We strive to our products to fit every taste and like. Call us today or talk to us via our chat and we will help you the best we can.
Have a question? Call (701) 969-0555, start live chat, or email info@Splashblaze.com with any questions. Our team is available to serve you Mon-Fri 9:00 AM to 6:00 PM (EST).
